Backus Hospital

Backus Hospital has provided quality health care to the residents of Eastern Connecticut since 1893.

Visit Backus Hospital Behavioral Health at Backus Hospital

Backus Hospital includes The William W. Backus Hospital in Norwich; health centers in Montville, Colchester, Ledyard, Norwich and North Stonington; the Backus Outpatient Care Center in Norwich; the Plainfield Backus Emergency Care Center, which is a new stand-alone ER and outpatient center; Backus Home Health Care; and Backus Physician Services.

It is the only trauma center in Windham and New London Counties and houses one of Hartford Hospital's LIFE STAR helicopters.

Fast Facts (FY 2014)

SVP & President: David Whitehead, SVP & President, East Region
Licensed bed capacity: 233
Discharges: 10,690 
Patient days: 48,840 
ED Visits: 78,481 
Births: 896 
Inpatient surgeries: 2,532 
Ambulatory surgeries: 6,363 
Employees: 1,762
Physicians on staff: 337 
Volunteers: 471
Operating revenue: $301.1 million
Community benefit (FY 13): $26 million


Accomplishments (FY 2014)

  • Opened Family Health Centers in Norwichtown and Waterford.
  • Expanded Center for Diabetes, Endocrinology and Metabolism as a result of the 2010 health-needs assessment showing obesity to be a top health problem in Eastern Connecticut.
  • Through partnership with Hartford HealthCare Rehabilitation Network, now offering LSVT Loud to help patients with Parkinson’s disease improve verbal communication.
  • Partnered with Center for Hospice Care in program to help patients and families with end-of-life decisions and care.
  • Named by Joint Commission as Top Performer on Key Quality Measures® for achieving top measurements in heart attack, heart failure, pneumonia and surgical care.
  • Providing maternal fetal medicine services to high-risk patients through partnership with Hartford Hospital.
  • Backus Echocardiography granted three-year accreditation in adult transthoracic by Intersocietal Accreditation Commission.
  • Received 2014 John D. Thompson Award for “excellence in delivery of health care through use of data” for the Clinical Care Redesign: Bringing Nurses Back to the Bedside initiative.
  • Received 2014 Consumer Choice Award from the National Research Corporation (NRC).
  • For second straight cycle, received an A grade for patient safety from Leapfrog Group.
  • Awarded a “silver” designation by U.S. Department of Health and Human Resources for raising organ-donation awareness, registering new donors and supporting donor families.
  • Named among “Most Wired” by Hospitals and Health Networks, a publication of the American Hospital Association.

Backus Hospital Clinics and Locations

Backus Outpatient Center
111 Salem Turnpike/Route 82, Norwich, CT 06360
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Colchester Backus Health Center
163 Broadway, Colchester, CT 06415
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Ledyard Backus Health Center
743 Colonel Ledyard Highway, Ledyard, CT 06339
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Montville Backus Health Center
80 Norwich-New London Turnpike, Uncasville, CT 06382
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North Stonington Backus Health Center
82 Norwich-Westerly Road, North Stonington, CT 06359
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Norwichtown Family Health Center
42 Town Street, Norwich, CT 06380
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Plainfield Emergency Care Center
582 Norwich Road, Plainfield, CT 06374
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Hartford HealthCare HealthCenter - Waterford
196 Parkway South, Suite 201B, Waterford, CT 06385
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Backus Hospital Connect to Healthier

Visiting Hours

To support our patients in their recoveries, we welcome visitors 24 hours per day, seven days per week, in most areas of the hospital. We know that during hospitalization you are comforted when accompanied by friends and loved ones.

Birthing Center
12:00-8:00 PM daily after delivery. Grandparents and other visitors may visit outside normal hours.

Critical Care Unit
According to patient's needs.

Emergency Department
When there are multiple visitors, the ED staff will encourage families and visitors to designate a representative for the group.

Psychiatric Inpatient Services
7:00-8:00 PM Monday-Fridays
1:00-3:00 PM and 7:00-8:00 PM on weekends and hospital holidays

Same Day Surgery
Patients may have two visitors in their rooms until they leave for surgery and, at the discretion of the nurse caring for the patient, upon their return from PACU (recovery room). 

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